The countdown popup is a user interface element commonly used to display a timer that counts down from a specific time to zero.

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Firstly, on the sidebar, you go to the **Applications** then click **Manage** in the **Popup** page.

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![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc2tFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--a0291785693b41d0a64484364857a6945673c8d8/pop18_1v6mne5.png)

If you already have some popup campaigns, please follow our guidelines below to answer the question:

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**Step 1:** Choose one of your pop campaigns, then click the icon ⚙️ to start

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![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc1lFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--db55583f2a95b3665fc3559ca220f61502f4c7e8/pop19_k6ex78.png)

**Step 2**: Then, kindly select **Goals **

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![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc29FIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--f9a97691d10f5fc67871af88b735a9a4bc3a2e6d/pop20_jvj6cl.png)

**Step 3**: After choosing one of the fourth popup types, scroll down you see the **Enable countdown** option, and put the checkmark in this checkbox to enable this feature.

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![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc2NFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--2d41502e7a2180397f85cd26fdc165b664a7b996/pop21_8ltt2g.png)


### **You can choose 2 countdown types**

1. **Specific end date**: You have to set up the end date then our system will identify and import information in the popup. You can see a demo on the right of your screen.


![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc2dFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--152431d39b35df629288d5804559061c2b0fc0d7/pop22_861mgf.png)

2. **Loop interval**: The frequency or duration at which the countdown updates or refreshes. For example, if the countdown is set to 2 days, and the loop interval time is 18 hours, the countdown will update every second, showing the remaining time as it counts down from 2 days 18 hrs 00 mins 00 secs to 2 days 17 hrs 59 mins 59, and so on until it reaches 00:00.


![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc3NFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--c1d9366808f6a69177563aa200e06cddda32afc4/pop23_y8zmwv.png)

**Noted that: The customers always see your loop interval set up whenever they access your store. Like the picture above, they will see 2 days 17 hours 59 mins 59 secs whenever they trigger something.**