**Fordeer hello to you!**

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If the popups are not displaying on your store, please refer to this article and carefully follow each step and note to ensure seamless popup display on your store.

###### **1. Enable app embeds**

First of all, kindly make sure that you have enabled **App Embed** on the **Shopify’s Theme Editor**. This won't display the popup on your storefront until you've published it from our app.

* Kindly go to our **Dashboard**, then kindly click directly on the **Enable app embed** button in the **Quick set up guide**.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbU1FIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--b267cbce76d6c9a299915ed41b1679a5ed195a69/image_lpxtgr.png)

* After that, kindy click **Save** at the end to make sure everything has been updated successfully.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbVFFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--05648b3cb921ff7c66a2f406637275069457a82e/save_6y32rj.png)

Besides, you can do another way to turn on the **App Embed**.

* Kindly go to **Theme** on the **Online store**, then kindly click **Customize**.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbUlFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--b028805b6f65f31169cfdd7d17e4253b262a4e22/1_1438dkf.png)

* After that, kindly go to **App Embeds**, and kindly search **Fordeer**, and turn on the **Fordeer: Popup**. After that, kindly remember to click **Save** at the end to make sure all the changes have been updated.

![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbVVFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--46d03b2fe3f97a24f4abfe6c8ac924542b9f89f9/2_1jjp7h2.png)

###### **2. Enable the popup status**

If you have done this step, please go the **Popups**, **Banners**, **Applications** on the side bar menu, then you can easily choose the status of the popup by activated the popups.



![](https://chat.fordeercommerce.io/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbUVFIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--cb2a4d9bd52b14a6e11aa9456f5e82a30dfef710/image_b12dua.png)

###### **3. Check your settings once more time**

Before proceeding, please double-check your settings on the **Display** page to ensure everything is configured correctly.

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For step-by-step guidance, visit our helpdesk article: [How to show notifications on page?](https://help.fordeercommerce.io/en/article/how-to-show-notifications-on-page-y4sgs1/?bust=1740992357276)

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**Besides, there are some points you need to take note:**

* Order count gets real data from Shopify Orders to show on your store.

* Recent visitors gets real data from your storefront.

* The Alert box of cart timer only appears after you add some products to cart.

### **Troubleshooting**

If you're not seeing your popup on your website, try these tips:

* Clear your browser cache and cookies.

* Check your targeting settings.

* Test on different devices and browsers.

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We value your feedback — it helps us continuously improve ForDeer and provide you with a better experience.

🖥️ **Demo store:** Check out [here](https://fordeer-sales-popups-popups.myshopify.com/) with password: 1

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